It normally takes 1-10 days to ship most of the items. If you have concerns about delivery window please contact us before purchasing.
Most rugs ship through FedEx International Priority, once shipped it normally takes 3-5 business days to deliver.
Sometimes shipment gets delayed due to unforeseen circumstances, it could be problem with service provider, natural disaster or something we are not aware of.
Custom & Duty:
International buyers are responsible for their duty and taxes.
You can return the item within 14 days from the date of delivery. Item must be returned in original condition.
In case, if you have received damaged product please inform us immediately with two days, we need picture proof to confirm the damage. Please do not throw the packaging material in case you have received damage item, we use the details from you to file damage claim.
We may charge you restocking fees up to 20% if the product doesn’t follow the proper return instruction.